http://careers.travelers.com/go/Connecticut-Product-Management-Jobs/13889/ View Connecticut Product Management Jobs at Travelers Tue, 09 Feb 2010 23:02:43 GMT en-us /view/client/travelers/images/home_logo.gif http://careers.travelers.com/go/Connecticut-Product-Management-Jobs/13889/ 720
Job Title:

2VP, Research & Modeling

Job ID:

788299

Location: CT-Hartford

Available Openings:

At Travelers, we-re committed to bringing our customers innovative insurance solutions that are in-synch with their ever-changing lives. We are constantly thinking ahead to determine how we can better meet the needs of our customers. That-s where you come in. As part of our Research & Modeling team, your work will help us shape tomorrow-s insurance industry.



We-re looking for talented individuals who have experience in managing research and modeling and want to work in a high-performance, cutting-edge environment. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. Travelers is full of energy with unlimited rewards if you are driven and passionate about what you do.



The 2VP, Research is responsible for leading a team of technical professionals engaged in research, data mining and predictive modeling efforts. Through the work of this team, Travelers is able to identify profitable and unprofitable segments of the business for pricing, underwriting and marketing action. This position is also responsible for directing and managing the research team as they conduct exploratory research in concepts relatively new to the insurance industry, including lifecycle underwriting and lifetime value of a customer household. In this capacity, the 2VP, Research supports the achievement of profit, expense and business objectives of the business line.



PRIMARY DUTIES:



- Provide technical leadership to the team. Translate high-level business needs into appropriate analysis to deliver actionable results on a tight time frame.

- Build and manage a strong analytics team. In this capacity, define positions, interview and select team members, establish performance metrics, challenge, mentor and coach staff.

- Identify potential research areas and evaluate their usefulness.

- Secure sponsorship/support for high potential pay-off projects.

- Write detailed research reports for senior management review/action.

- Manage multiple projects and all phases of a project

- Assist in implementation of results of analysis. Assistance to include working with internal support staff (e.g., technology staff, business centers, product management unit, finance, etc.) to ensure results are available to the end user.

- Manage vendors [contracts, projects and performance]

- Carry out administrative responsibilities including budgeting and expense management



EDUCATION/COURSE OF STUDY:



- Data Mining/predictive modeling experience

- Advanced degree (Ph. D., MA, and/or MS) in Mathematics/Statistics//Physics/Actuarial/Engineering



WORK EXPERIENCE:



- Clearly demonstrates specific knowledge requirements related to research and analysis.

- Is action-oriented in approach to solving business problems.

- Demonstrate a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right thing.

- Ability to proactively recognize opportunities to achieve the best results.

- Solid strength in research leadership skills. Ability to look at things in new and innovative ways to benefit the business and positively impact profitability and sales results.

- Ability to communicate, present ideas and give direction related to this function in a clear and effective manner.

- Able to create a positive working environment within unit. Seek out opportunities that further develop self and/or staff members with critical knowledge and skills. Set clear standards of performance, track, evaluate and effectively communicate feedback to others.

- Commitment to excellence in research.

- Ability to work independently.

- Tenacity - ability to persist in an environment resistant to



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/Hartford-2VP,-Research-&-Modeling-Job-CT-06101/434540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/Hartford-2VP,-Research-&-Modeling-Job-CT-06101/434540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

Product Pricing Development Program Internship

Job ID:

791139

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



Product Pricing Development Program Internship



The Program



As a Product Pricing Development Program Intern you will play an integral role in the Product Management Organizations of Travelers!



Product Management provides interns with the opportunity to participate in a wide variety of fast paced projects and trainings.



Interns are assigned to a specific Product Management Team throughout the summer. Supervisors on the team will provide interns with a variety of projects while teaching the ins and outs of Personal Insurance and Business Insurance-Select Accounts.



In addition to project assignments, you will participate in technology, insurance, and leadership trainings, a mentor program, executive speaker and networking events, and Capstone Projects and presentations. All our internships are designed to be developmental, and top performers will be given the opportunity to interview for full-time positions upon graduation.



Internship



As a Product Management intern your responsibilities may include:



1. Applying various actuarial concepts to calculate rate indications and other statistical data to make recommendations for adequate pricing of products

2. Preparing pricing support models and templates

3. Analyzing the marketplace first hand, as well as through competitor and industry data

4. Quantifying the impact of pricing and underwriting decisions

5. Participating in the negotiation of pricing decisions with various distribution channels

6. Responding to Department of Insurance inquiries

7. Building and monitoring local agency strategy and performance

8. Participating in knowledge sharing and group development activities with peers



Requirements



Undergraduates studying for degrees in Risk Management Insurance, Finance, Economics, Mathematics, Actuarial Science, Computer Science, Engineering, Accounting and/or Statistics with a preferred GPA of 3.2 or greater



Experience with MS Access or Excel is a plus.



Ideal candidates will have the ability to deal with concepts and complexity comfortably, and the ability to drill down information and draw conclusions.



We are looking for individuals that want to grow with us. If you are looking for a fulfilling training and development experience, this program is for you!



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-Product-Pricing-Development-Program-Internship-Job-CT-06101/620447/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-Product-Pricing-Development-Program-Internship-Job-CT-06101/620447/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

Claim Product Manager - Auto Physical Damage Product Team

Job ID:

791546

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



SUMMARY:

This position is responsible for:

Supporting the strategy and operations of a line of business product, program or function.

Developing and designing programs and helping to lead initiatives for improving countrywide results.

Evaluating operating environment, vendors, workflow processes, and support services for assigned line of business or product. Documenting multiple solutions to recommend and assisting with implementation of changes for improvement.

Working within broad limits and authority on complex assignments requiring specialized knowledge in breadth and/or depth in area of expertise.

May serve as Team Lead.



PRIMARY DUTIES:

Claim Strategy:

Develop and implement strategies to address and improve claim results.

Collaborate with claim management, claim Legal and other claim product areas to develop new resources to increase sales and productivity reduce expenses and improve claim results and customer service through workflow and process efficiencies.

Assist with the identification and escalation of improvement opportunities and understand and assess barriers identified areas in need of improvement.

Assist with vendor management in support of workflow and process improvement initiatives.



Claim Practices & Field Support:

Consult with and advise business management on new business process changes. Direct initiatives in support of these changes.

Proactively stay abreast of industry, developments, changing trends and jurisdictional issues. Assists in industry analysis and benchmarking studies. Attend various seminars and conference as appropriate.

Partner with Claim University on the development and design of technical claim/

leadership training strategies, programs and curriculum.

Partner with field management, Claim Finance and Claim MI to assist in developing and executing a financial management and control strategy to limit financial risk associated with claim costs.

Serve as a contact and technical resource to field and business partners on claim policy interpretation, coverage issues, settlement authority, extra contractual litigation, compliance and regulatory issues, program and/or procedural issues.

Provide field claim management guidance on legislative, regulatory, and market conduct issues.

Share accountability with business partners to achieve and sustain quality results.



Business Process, Workflow and Technology:

Create, implement, and maintain claim handling guidelines, policies, procedures and processes. Assists in the development and implementation of claim policy language endorsement

Investigate new technology and the application for improving business process and increasing productivity.

Conduct competitive analyses and benchmarking studies.

Provide technical knowledge and project coordination on large-scale claim workflow and systems projects.

Develop training materials and instruct users on strategies, processes and/or procedures.



Business Partner Support:

Build and maintain strong partnerships with Underwriting, Product Management, Marketing, and Actuarial to drive business results.



Leadership:

Assist in developing team goals and drive strategies to meet business objectives.

May serve as Team Lead.



EDUCATION/COURSE OF STUDY:

College degree and 4+ years claim related experience.



WORK EXPERIENCE:

Technical Requirements:

Strong financial management and analysis skills.

Advanced knowledge of claim business, processes and systems.

Advanced knowledge of project management skills and protocols.

Expert at modeling and analyzing business strategy alternatives



OTHER:

Competencies, as demonstrated by ability to:



Lead the Business:

Translate vision into realistic business strategies

Assist in leading change

Promote enterprise culture; understand and work with other functions



Lead Self:

Exhibit courage, credibility and conviction

Communicate effectively

Influence others by appealing to reason and the interests of involved parties

Apply critical thinking and judgment skills



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-Claim-Product-Manager-Auto-Physical-Damage-Product-Team-Job-CT-06101/647580/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-Claim-Product-Manager-Auto-Physical-Damage-Product-Team-Job-CT-06101/647580/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

Director, Product Management-Business Owner's Policies

Job ID:

792150

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



Independently develops, implements and monitors pricing and product strategies through:



>Analysis of production metrics, loss data, actuarial indications, competitive positions, underwriting / marketing initiatives, claim handling trends, competitor and industry intelligence

>Quantifying the financial impact of pricing and underwriting decisions

>Collaboration with internal and external business partners (e.g. Actuarial, Finance, National Product, Express Underwriting, Sales, Claim, Field teams, Operations, IT/Systems and Regulatory)

>Compliance with Select-s standard product design that aligns with Select-s policies, positions and guidelines.



Influence pricing strategy through a thorough understanding of state insurance department requirements; Assist in the response to state insurance department inquiries.



Take an active role in the development of best practices across the Product Management regions eliminating redundancies and establishing consistency in processes - workflow, MI generation/utilization, communication, etc.



Recommend improvements to pricing policies, procedures and workflow, including handoffs with product processing, and filing / regulatory departments.



Incorporate corporate catastrophe management considerations into pricing and product strategies (e.g., Average Annual Loss, Probable Maximum Loss, CAT, Risk and Reinsurance Loads)



Understands, builds and uses analytical frameworks to make recommendations that demonstrate a balanced perspective of profit and loss (emphasizing the importance of each and their interdependence).



Coaches / Mentors analysts; may actively manage employees



Ability to effectively present findings to Product Management leaders



Job Competencies / Qualifications

Fully understands and integrates Select strategic imperatives in daily work.



Advanced understanding of rating structures including the ability to understand competitor-s rating structure. Able to extract and analyze competitive data.



Ability to interact with the field sales team, home office Product & Underwriting and Claims to gather competitive intelligence



Mastery understanding of actuarial ratemaking concepts such as on-leveling premium and losses, loss development, loss trend, credibility and smoothing techniques; can challenge assumptions based upon factual state specific data.



Mastery understanding of insurance financial metrics (the income statement, balance sheet and production metrics).



Ability to develop pro forma cost benefit analysis. Solid understanding of techniques and models used to forecast insurance financials.



Strong analytical ability to dissect, manage and interpret management information



Strong organizational and time management skills.



Demonstrated ability to develop and deliver presentations for internal and external audiences with a message tailored to that audience



Effective written communication skills



Strong knowledge of Excel, Access and Word



Solid knowledge of Personal and/or Commercial products and systems



Demonstrated effective behaviors - relationship management and leadership.



Critical Thinking: Focuses on the big picture in a situation and relies on guiding values, facts and intuition to arrive at the best course of action within the confines of the existing business scenario. Occasionally, develops creative solutions by challenging conventional thinking.



Influence Management: E.g., Solid understanding of, and good working relationships with: claim, business centers, and National Product and Express Underwriting; Understands the workflow and terminology of these areas and their impact on Express.



Education/Work Experience

Typically 5+ years experience

4 year college degree or equivalent experience

Self-directed, self-motivated and energetic



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-Market-Director-Job-CT-06101/689999/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-Market-Director-Job-CT-06101/689999/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

2VP, Claim Prod Dev&Strat (Worker's Compensation Guaranteed Cost Customer Strategies)

Job ID:

791796

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



This role reports to the Vice President of Claim Worker's Compensation and is responsible for leading a Worker's Compensation Product team in the design, development and implementation of national worker's compensation Guaranteed Cost customer strategies, product innovation, operating reviews, management of legislative and regulatory issues, IT queue, management information, competitive analysis, customer service and claim support.



Key Responsibilities:



Claim Strategy:

- Develop and direct worker's compensation claim guaranteed cost customer strategies.

- Build relationships with internal business partners to develop and direct national strategies and business plans to increase sales and productivity, reduce expenses, and improve results and customer service.

- Develop organizational design and workflow strategies



Claim Practices & Field Support:

- Monitor results on an ongoing basis and discuss product performance and improvement opportunities with business partners regularly. Develop and/or revise product strategies to meet business needs.

- Provide feedback to claim management regarding improvement needs and suggestions for claim professionals.

- Proactively stay abreast of industry and jurisdictional issues. Adjusting claim practices, marketing strategy and customer service as appropriate to anticipate, respond to, and manage trends.

- Use economic, industry and competitor trends to drive business decisions.

- Partner with field management to develop and execute a financial management and control strategy to limit financial risk associated with claim costs.

- Partner with business management to oversee the review and monitoring of financial and qualitative operating results.

- Provide process improvement consulting services for assigned business areas in order to increase productivity, reduce expenses, and improve claim results and service through efficient workflow, appropriate staffing, effective use of technology, and quality customer service.

- Oversee the investigation of new technology and the application for improving business process and increasing productivity.

- Direct systems and workflow initiatives in support of business process, service improvement, and cost effectiveness.



Business Partner Support:

- Build and maintain strong partnerships with Underwriting, Product Management, Marketing, and Actuarial to drive business results.

- Share business initiatives with all appropriate business leaders/partners: risk control, SIU, Subro, etc to ensure appropriated stake holders are informed and engaged in the success of the enterprise.

- Share accountability with business partners to achieve and sustain quality results.



Requirements:



- College degree with a minimum of 10+ years Worker's Compensation claim, management and insurance experience.

- Accomplished leader with proven ability to effectively develop individual contributors and leaders

- Proven success in developing strong and productive business relationships

- Demonstrated remote management skills

- Advanced strategic thinker; expert level planning, delegation and execution skills

- Strong negotiation and influence abilities; can balance needs of multiple constituencies effectively.

- Some travel required

- Customer relationship management experience a plus



Other:

- Proven ability to:

- shape the organization's vision and values, and set and translate vision into realistic business strategies and align strategic support

- communicate a compelling vision

- initiate and lead change

- promote and champion enterprise culture; value success of other business lines

- communicate effectively

- attract, develop, retain and reward talent

- hold others accountable for their commitments; drive results; encourage others to achieve a standard of excellence; coach and track results.

- inspire and guide individuals and groups; lead by example; stimulate enthusiasm

- understand formal and informal organizational climate and culture; build and sustains strong networks; utilize chain of indirect Influence to build coalitions and gain support for initiatives and proposals; work with others toward shared goals.

- lead projects and apply project management skills

- Has emotional insight; able to influence others and build `behind the scenes support for initiatives and proposals

- Proven experience leading management information and information technology initiatives from a business perspective



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(Worker's-Compensation-Guaranteed-Cost-Customer-Strategies)-Job-CT-06101/668553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(Worker's-Compensation-Guaranteed-Cost-Customer-Strategies)-Job-CT-06101/668553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

ITSM Process SME

Job ID:

792493

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



Position is responsible for all aspects of Product governance, including but not limited to; setting direction for product management disciplines, ensuring compliance to product

management standard, validating ownership assignments of products and currency of products through various toolsets/repositories and in working with procurement / vendors/product owners, ensuring product repository is populated,maintained and accurate for approx 3600 products. The position also provides backup for Technology Governance process administrator.



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-ITSM-Process-SME-Job-CT-06101/727018/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-ITSM-Process-SME-Job-CT-06101/727018/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

2VP, Claim Prod Dev&Strat ( Worker's Compensation Passthrough Customer Strategies)

Job ID:

791792

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



This role reports to the Vice President of Claim Worker's Compensation and is responsible for leading a Worker's Compensation Product team in the design, development and implementation of national worker's compensation pass-through customer strategies, best practices, quality management, policies and procedures, management of legislative and regulatory issues, TPA and RMD claim services, marketing, customer service and claim support.



Key Responsibilities:



Claim Strategy:

- Develop and direct worker's compensation claim pass-through customer strategies.

- Build relationships with internal business partners to develop and direct national strategies and business plans to increase sales and productivity, reduce expenses, and improve results and customer service.

- Develop organizational design and workflow strategies

- Lead quality assurance programs relative to Claim Worker's Compensation product delivery, file management, reserve adequacy, systems/ technological improvements and SAC compliance.



Claim Practices & Field Support:

- Monitor results on an ongoing basis and discuss product performance and improvement opportunities with business partners regularly. Develop and/or revise product strategies to meet business needs.

- Provide feedback to claim management regarding improvement needs and suggestions for claim professionals.

- Proactively stay abreast of industry and jurisdictional issues. Adjusting claim practices, marketing strategy and customer service as appropriate to anticipate, respond to, and manage trends.

- Identify expectations for product, program and/or functional quality and develop quality management strategies to meet the business needs.

- Use economic, industry and competitor trends to drive business decisions.

- Partner with field management to develop and execute a financial management and control strategy to limit financial risk associated with claim costs.

- Provide process improvement consulting services for assigned business areas in order to increase productivity, reduce expenses, and improve claim results and service through efficient workflow, appropriate staffing, effective use of technology, and quality customer service.



Business Partner Support:

- Build and maintain strong partnerships with Underwriting, Product Management, Marketing, and Actuarial to drive business results.

- Share business initiatives with all appropriate business leaders/partners: risk control, SIU, Subro, etc to ensure appropriated stake holders are informed and engaged in the success of the enterprise.

- Share accountability with business partners to achieve and sustain quality results.



Requirements:



- College degree with a minimum of 10+ years Worker's Compensation claim, management and insurance experience.

- Accomplished leader with proven ability to effectively develop individual contributors and leaders

- Proven success in developing strong and productive business relationships

- Demonstrated remote management skills

- Advanced strategic thinker; expert level planning, delegation and execution skills

- Strong negotiation and influence abilities; can balance needs of multiple constituencies effectively.

- Some travel required

- Customer relationship management experience a plus



Other:

Proven ability to:

- shape the organization-s vision and values, and set and translate vision into realistic business strategies and align strategic support

- communicate a compelling vision

- initiate and lead change

- promote and champion enterprise culture; value success of other business lines

- communicate effectively

- attract, develop, retain and reward talent

- hold others accountable for their commitments; drive results; encourage others to achieve a standard of excellence; coach and track results.

- inspire and guide individuals and groups; lead by example; stimulate enthusiasm

- understand formal and informal organizational climate and culture; build and sustains strong networks; utilize chain of indirect Influence to build coalitions and gain support for initiatives and proposals; work with others toward shared goals.

- lead projects and apply project management skills



- Has emotional insight; able to influence others and build behind the scenes support for initiatives and proposals



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(-Worker's-Compensation-Passthrough-Customer-Strategies)-Job-CT-06101/667932/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(-Worker's-Compensation-Passthrough-Customer-Strategies)-Job-CT-06101/667932/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

Select Accounts 2VP & Actuary

Job ID:

791939

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



Summary:

This position provides a challenging and exciting opportunity to join the Select Actuarial Ratemaking and Analytics team as the lead Workers Compensation actuary reporting to the Select Chief Actuary. The Select Accounts organization is a significant part of Travelers Business Insurance with annual gross written premium in excess of $2.7B. Travelers Business Insurance wrote $12.5B in gross premiums and generated $2.3B in operating income in 2008.



The Select Accounts Actuarial organization is responsible for developing projections of loss ratios and rate adequacy indications at a granular level by line of business, as well as, providing profitability projections to Select and Actuarial Senior Leadership. The indications and analytics developed will be the basis for making pricing, underwriting and other strategic decisions.



Responsibilities:

The key duties of this position will include:

Providing analytical and business leadership of Select initiatives, projects and teams.

The development and execution of analytical strategy.

Understanding and development of complex analytics, such as pro-forma profit statements and econometric models.

Building of diverse business relationships with actuarial and non-actuarial partners.

The development of staff performance goals, providing constructive feedback, and ongoing coaching of staff.

Contributions on Enterprise-wide initiatives, such as:

Return on Equity modeling

Catastrophe Analysis & Risk Load Methodology

Enterprise Risk Management



Qualifications:

Highly developed analytical and problem solving skills.

Work effectively both independently and in a team environment.

Collaborate effectively with multiple customers in multiple locations.

Demonstrates the ability to engage, influence, and inspire others to produce results.

Excellent written and oral communication skills. Demonstrated ability to present subjects clearly to both technical and non-technical audiences.

Ability to work effectively on several concurrent efforts.

Positive, achievement oriented attitude.

Well-organized and detail-oriented.

Strong PC skills - Excel, Access, PowerPoint & Word. Strong understanding of databases,

10+ years of Property Casualty actuarial or product management experience.

Is a Fellow in the CAS.

College degree in mathematics, economics, finance, actuarial science or statistics.



Pay Band: 6



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-Select-Accounts-2VP-&-Actuary-Job-CT-06101/724232/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-Select-Accounts-2VP-&-Actuary-Job-CT-06101/724232/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

Managing Director - National Underwriting and Product Services

Job ID:

792556

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



Job Description Summary:

This is a leadership position responsible for Personal Insurance (PI) product support and services. This includes the management, maintenance and execution of all PI products spanning the functional areas of underwriting, rules/contracts/coverages/forms, compliance, product services and support. This position leads a team of product analysts, senior product analysts and directors with responsibilities that include countrywide and state specific activities to support the National Design & Strategy teams, Product Management state teams, Claims, Operations (Business Centers and Telemarketing), Sales and other relevant PI organizations. Strong leadership, talent development, resource management, insurance product knowledge and operational effectiveness capabilities are critical to the success of this position. This position reports to the Vice President of National Underwriting & Product Services/Business Technology Operations.



Job Components:

-Leads a team of product analysts, senior product analysts and directors who support both countrywide and state specific product activities for all PI products (Auto, Homeowners, Umbrella, Personal Articles, and Dwelling Fire/Homesaver).



-Strong commitment to ongoing and continuous development of staff in the areas of leadership, product knowledge (underwriting, coverage, product features) and soft skills proficiencies.



-Leads team to coordinate and implement underwriting, rules/contracts/forms/coverage, and product initiatives across all distribution channels. Ensures team gathers and analyzes competitive information to make effective product support decisions.



-Ensures team understands product portfolio strategies and works with the National Design & Strategy teams to ensure execution is consistent with product and underwriting philosophy and strategies.



-Leads team to ensure PI products and processes are in compliance with legal and regulatory guidelines and requirements. Ensures compliance impact analysis is conducted and recommendations provided. Ensures compliance queue is effectively managed.



-Manages product support implementation activities with appropriate documentation for underwriting, rules, contracts/coverages, and forms. Ensures systems are maintained to support products.



-Ensures development and execution of audit mechanisms covering policy processing, underwriting, compliance and coverage/forms processes.



-Effectively prioritizes and resources product support activities using resource capacity tools.



-Focuses on continuous improvement of product support processes and team workflows.



-Establishes, monitors and analyzes team performance metrics in the areas of quality, timely delivery of product support services and other relevant areas.



-Leads staff to develop appropriate training to support PI products, underwriting and compliance.



-Ensures communications of product philosophies, best practices and decisions to Field Offices and other internal and external customers.



Job Competencies:

-Strong leadership, collaboration, influencing and conflict management skills.

-Ability to lead change and act with a sense of urgency.

-Results driven with a focus on priority results over activity.

-Coaching and talent development skills including ability to mentor and motivate others.

-Ability to maximize individual and organizational performance.

-Holds others accountable.

-Strong critical thinking and problem solving skills.

-Strong verbal and written communication skills with the ability to influence others at all levels in the organization.

-Strong to advanced knowledge of PI products, rules/contracts/forms/coverages, underwriting, processes, systems and distribution channels.

-Customer-focus orientation (agent and customer).



Qualifications:

-Previous leadership and staff management experience (supervised others), minimum 5+ years.

-4-year college degree or equivalent work experience.

-Minimum 8 years insurance industry experience preferably in the areas of underwriting, coverage, and/or compliance. Strong understanding of insurance products, contracts/coverages, distribution channels, regulatory environment and insurance financials.

-Experienced using Microsoft Office applications: Word, PowerPoint, Excel, Visio

-Preferred: CPCU, IIA or other recognized insurance designations (examples: CPCU, ARM, CIC)

-Desirable: experience working with claims, pricing and/or information technology.



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-Managing-Director-National-Underwriting-and-Product-Services-Job-CT-06101/721167/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-Managing-Director-National-Underwriting-and-Product-Services-Job-CT-06101/721167/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
Job Title:

IndustryEdge Product Manager-Strong Middle Market Underwrting Acumen preferred.

Job ID:

791430

Location: CT-Hartford

Available Openings:

Committed. Competitive. Constructing our Future.



That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.



SUMMARY:

Responsible for all activities associated with developing new products for targeted class of business as well as supporting the development, maintenance and training needs for products (i.e., Workers Compensation, General Liability, Excess, Engineering Products/Services or Auto). In this capacity, supports profitability, growth and retention of Commercial Lines business and underwriting initiatives.

The Product Manager position description is intended to describe the job as performed at the highest level of independence and with the greatest degree of authority. Incumbent may receive limited supervision and may act on those functions having less strategic impact.



PRIMARY DUTIES:

Support long and short term business strategies to effectively position the company to sell the right products to the right market through responsible market analysis and market support.



Respond to underwriting and marketing strategies by creating products and services and/or programs that are compatible with systems and operational capacity and support the Commercial Lines, Commercial Property business goals.



Obtain and analyze all related information to support the development of products, services and/or new programs (i.e., research and identify target business, analyze industry and economic factors, etc.).



Monitor product results (i.e., line profitability analysis, quarterly loss trends, utilization/productivity, etc.) and make recommendations for corrective action as necessary.



Maintain form and rate for specific lines of business. This includes initial form and rate filings (proprietary and ISO) as well as subsequent related responses to Insurance Departments.



Collaborates with Commercial Accounts Underwriting and Program Management staff to support line of business development and maintenance needs. Provides advice and counsel to field staff regarding underwriting, marketing and coverage issues.



Provides training on Commercial Lines' products and technical issues to the field staff to increase their awareness of the products, motivate their interest in the product, and support profit, growth and retention goals.



Maintain and develop effective relationships with internal resources (e.g., LP&E, Claim, Operations, etc. to ensure delivery of all related services to Commercial Lines clients.



Maintain an appropriate level of customer service.



Perform all functions to support profit, growth and expense management goals.



OTHER:

Product Development

Recognizes opportunities to exploit and penetrate new markets

Identifies customer needs and takes appropriate action to meet those needs

Takes intelligent risks

Strong knowledge of competitive market conditions



Business Knowledge

Clearly demonstrates specific knowledge requirements as defined by CL Product Development and Underwriting

Solid understanding of products, financials, objective and service requirements

Knows how to get things done



Underwriting and Marketing

Takes advantage of all critical opportunities to increase market share

Clearly understands financial implications as they relate to CL products



Financial

Solid understanding of business objectives to drive bottom-line results

Acts in a decisive manner to achieve appropriate results



Customer Focus

Identifies customer needs and takes appropriate action to meet those needs

Acts with a sense of urgency

Strong knowledge of competitor market conditions and ability to react accordingly



Teamwork

Establishes strong coalitions and networks both within and outside of the organization and company.



Self Management

Takes responsibility for decisions and actions

Manages own work, performance and development

Understands the business and responds to all related issues, concerns and problems



Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://careers.travelers.com/job/HARTFORD-IndustryEdge-Product-Manager-Strong-Middle-Market-Underwrting-Acumen-preferred_-Job-CT-06101/702911/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://careers.travelers.com/job/HARTFORD-IndustryEdge-Product-Manager-Strong-Middle-Market-Underwrting-Acumen-preferred_-Job-CT-06101/702911/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS