http://careers.travelers.com/feeds/customer-service-tampa-fl-jobs/ Custom RSS Feed for customer-service-tampa-fl-jobs Sat, 18 May 2013 14:24:15 GMT en-us /sites/travelers/images/home_logo.gif http://careers.travelers.com/feeds/customer-service-tampa-fl-jobs/ 720
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

SUMMARY:
Reports to the Managing Director of Technology Market Solutions. Responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall business line objectives. In this middle level position, the incumbent is responsible for all of the functions of an Account Executive. He/she may require assistance from a senior level Account Executive in order to manage more difficult accounts. Generally, the incumbent is responsible for independently managing all account activities for the moderately complex to routine accounts.

PRIMARY DUTIES AND RESPONSIBILITIES:
Support long and short term business strategies to effectively achieve profit and growth objectives for assigned location(s) through responsible marketing and sound underwriting.

Underwrite and price accounts in support of strategic business planning activities designed to increase the presence of the business group in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives.

Respond to underwriting and marketing strategies and standards by developing a marketing plan that reflects local market competitive conditions and, at the same time, meets growth and profit goals.

Ensure that production and underwriting objecitves with respect to profitability are achieved.

Marketing and underwriting responsibilities include but are not limited to: Meeting with agency personnel to maintain and develop positive and productive relationships. In this capacity, assures that our contractual commitments are met and negotiates programs of insurance. Representing the company and our underwriting strategy in the location(s) to agent, employees and the community. Working with other business units as appropriate to support market penetration objectives and seeks out cross-sell opportunities as appropriate.

Maintain the highest level of customer service.

Assist in the delivery of excellent account services.

Develop and maintain effective relationships with internal resources (e.g., LP&E, Claim, Operations, etc.) to ensure delivery of all related services to clients.

Perform all functions to support profit, growth and expense management goals.

OTHER:
The incumbent has authority that is determined by his/her level of experience, the complexity of accounts and the agents assigned. The incumbent generally spends 15% to 20% in outside contact with agents and insureds.

Business Knowledge
Clearly demonstrates specific knowledge requirements as defined by business group.
Understand products, financials, objectives and service requirements of business group.
Knows how to get things done.

Marketing and Underwriting
Solid knowledge of technical underwriting.
Demonstrated marketing skills necessary to achieve established and stretch business goals.
Professionally current.
Works effectively with all levels and can easily build new relationships.
Able to recognize opportunities to penetrate a new market, take advantage of all important opportunities to increase market share and takes intelligent risks.

Customer Focus
Identifies customers' needs and takes appropriate action to meet those needs.
Acts with a sense of urgency.
Strong knowledge of competitive market conditions.

Financial
Understands business objectives and can act in a decisive manner to achieve financial results.

Teamwork
Establishes strong coalitions and networks both within and outside of the Division/Company. Works well in a team environment and is an effective communicator.

Leadership
Makes sound decisions.
Develops a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right things.

Self Management
Takes responsibility for decisions and actions.
Manages own work.
Understands the business and responds to all related issues, concerns and problems.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Underwriting]]>Fri, 03 May 2013 00:00:00 GMThttp://careers.travelers.com/job/Tampa-Account-Executive-Technology-Market-Solutions-Job-FL-33601/2579890/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Tampa-Account-Executive-Technology-Market-Solutions-Job-FL-33601/2579890/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

SUMMARY:
**We're looking for someone that will be physically located in Ft. Lauderdale, FL or West Palm Beach, FL.**

Responsible for providing high quality and cost-effective legal representation. Demonstrates superior knowledge and expertise in the litigation process and provides excellent client service as part of an insurance defense legal team. Responsible for independent, aggressive case handling with a resolution management focus.

PRIMARY DUTIES AND RESPONSIBILITIES:
Litigates cases to verdict, demonstrating superior use of trial skills and techniques

Ability to independently handle a full to moderate caseload with moderate level of severity and complexity from case inception through trial/resolution

Works under the guidance of Senior Counsel in litigating complex and high exposure files

Conducts legal research as necessitated and supervises research projects delegated to Associate Counsel and paralegals

Independently drafts pleadings, motions, briefs, discovery and other file documents

Attends court events and other appointments independently

Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals

Handles and actively seeks opportunities to become involved in special projects and on committees

Provides recommendations and case analysis to business partners on appropriate file handling strategy

Integrates legal support staff into case handling process

Builds and maintains superior internal and external client relationships

Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties

Effectively makes use of technology and automation in the practice of law

Adheres to all standards of excellence in file management

Travels as required to meet business needs

Ability to mentor and train less experienced counsel and legal support staff

Provide advice and training to claim partners and clients

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
2-7 years or equivalent legal experience
Insurance litigation work exposure desirable
Demonstrated track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law.

COMMUNICATION SKILLS:
Articulate presentation skills using technology
Strong and persuasive legal writing skills and oral advocacy skills
Ability to clearly and succinctly articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other law office management programs.

OTHER:
Independent ability to analyze legal issues with minimal supervision
Appreciation for and commitment to delivery of high quality legal work
Works collaboratively with team members and others
Demonstrates desire to acquire effective trial skills with increased litigation complexity
Demonstrates superior legal acumen
Demonstrates personal commitment to professional development
Continued development of technical skills with a goal of handling the highest complexity/exposure MCU cases
Personal integrity and adherence to a high degree of professionalism and ethical competency
Strong research skills
Strong negotiation skills
Multi tasking tolerance and success
Decision making and problem solving abilities
Sense of urgency/responsiveness

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Sun, 21 Apr 2013 03:00:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Counsel-Job-FL-33301/2443609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Counsel-Job-FL-33301/2443609/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

SUMMARY:
Senior level position. Updates and maintains business/financial systems including exporting/importing of files into databases. Uses technology to collect, evaluate and analyze management information. Develops requirements and specifications and carries out project tasks to develop, design, automate, compile, prepare and test reports.
May be responsible for planning, organizing and managing workflow, and/or act as project manager. May need to resolve complex issues.

PRIMARY DUTIES AND RESPONSIBILITIES:
Provide day to day leadership by setting priorities, assigning work, and coaching/mentoring unit members to ensure standards regarding timeliness and quality are met. Act as resource to less experience staff. Reviews progress and verifies for accuracy.
Meet management information needs of internal and external clients according to established standards, including problem research/resolution and customer education.
Help Director(s) develop strategic goals and objectives of the unit.
Advise business partners on the best way for the reporting systems to accommodate changes/new requirements.
Analyze customer requests for changes/new requirements to production system, determine impact on existing systems processes and develop appropriate specifications, enhancements and/or procedures to comply.
Influence others to operate in a more cost-effective manner.
Create project plans and work with other organizational units and resources to gather, analyze and present data.
Handle complex customer service problems that can not be resolved at the subordinate analyst levels. Provides technical guidance on more complex issues

OTHER:
Demonstrated expert technical skills, database software applications and business/financial modeling tools.
Comprehensive analytical and technical skills.
Solid understanding of insurance products, claims and business/financial reporting requirements.

Competencies:

Clearly understands how unit relates to the business supported and aligns work to support business goals.
Excellent knowledge of the systems and workflows that support the business.
Maintains a positive, achievement-oriented attitude.
Demonstrates initiative and innovation in achieving results.
Follows up to ensure accuracy.
Uses resources effectively. Is well organized and sets priorities to meet critical business needs.
Excellent written and oral communication skills. Demonstrated ability to present subjects clearly to both technical and non-technical audiences.
Highly developed analytical and problem solving skills.
Advanced knowledge and proficient in using company systems/processes.
Able to work in a team environment or independently.
Possess a strong working knowledge of the business and/or technical environments in which the system operates and a solid knowledge of the business function supported.
Able to perform credible analyses using sound judgment and reasoning to draw conclusions leading to the selection of the best solution from a review of the alternatives.
Devises technically feasible solutions for moderately complex problems.
Uses collaborative consulting to help internal/external customers get what they need (may not be what they want)

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Tue, 23 Apr 2013 03:00:00 GMThttp://careers.travelers.com/job/Orlando-Mgr%2C-Management-Information-Job-FL-32801/2338126/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Mgr%2C-Management-Information-Job-FL-32801/2338126/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Ft. Lauderdale, FL Staff Counsel office is seeking an experienced Sr. Counsel to handle general liability matters.

SUMMARY:
Provides the highest quality and cost-effective legal representation. Demonstrates exceptional knowledge and expertise in all phases of litigation and trial, and by providing superior service to the insured client and claim partner as part of a legal team. Responsible for aggressive handling of high exposure cases and complex litigation matters.

PRIMARY DUTIES AND RESPONSIBILITIES:
Actively tries cases to jury verdict demonstrating exceptional use of trial skills in litigating cases

Independently handles complex litigation and large exposure cases from case inception through trial/resolution

Demonstrates exceptional legal research and writing skills

Drafts substantive pleadings, motions, briefs, discovery and other legal documents

Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners

Builds and fosters internal and external client relationships with a customer centric focus

Takes a leadership role in working collaboratively with claim and business partners to achieve results and identify/resolve issues

Provides leadership through mentoring other attorneys and legal support staff

Provides internal and external training, seminars and legal updates to insured clients and claim partners

Provides in-depth, substantive analysis and quality reporting to insured clients and claim partners in a timely manner

Initiates special projects and identifies other opportunities to support office goals/business needs

Fully and effectively utilize available technology and automation

Adheres to all standards of excellence in file organization and management

Timely completes all required administrative tasks including time reporting, case closings, and other reporting

Travels as required to meet business needs

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
Minimum of 7+ years of litigation practice or equivalent legal experience
Senior Associate/Partner level of experience
Proven track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law

COMMUNICATION SKILLS:
Exceptional and articulate presentation skills
Strong and persuasive oral advocacy and writing skills
Ability to clearly and effectively articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology andautomation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology and other law office management programs.

OTHER:
Appreciation for and commitment to delivery of the highest quality legal work
Demonstrates exceptional legal acumen
Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information
Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices and the litigation process
Proven track record of case results favorable to outside counsel
Exhibits exceptional lawyering and trial advocacy skills
Demonstrates strong leadership through mentoring and influencing skills
Demonstrates high level of awareness and dedication to business initiatives and goals
Possesses in-depth business and company knowledge
Demonstrates personal commitment to professional development
Exhibits the highest level of professionalism and ethical conduct
Critical and strategic thinker
Sound decision-maker and problem solver
Exceptional negotiation skills
Ability to multi-task with tolerance and success
Demonstrates a sense of urgency and responsiveness in all legal tasks
Demonstrates the highest level of commitment to customer service

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Sun, 12 May 2013 02:59:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-General-Liability-Sr_-Counsel-Job-FL-33301/2545641/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-General-Liability-Sr_-Counsel-Job-FL-33301/2545641/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Ft. Lauderdale, FL Staff Counsel office is seeking an experienced Sr. Counsel to handle general liability matters.

SUMMARY:
Provides the highest quality and cost-effective legal representation. Demonstrates exceptional knowledge and expertise in all phases of litigation and trial, and by providing superior service to the insured client and claim partner as part of a legal team. Responsible for aggressive handling of high exposure cases and complex litigation matters.

PRIMARY DUTIES AND RESPONSIBILITIES:
Actively tries cases to jury verdict demonstrating exceptional use of trial skills in litigating cases

Independently handles complex litigation and large exposure cases from case inception through trial/resolution

Demonstrates exceptional legal research and writing skills

Drafts substantive pleadings, motions, briefs, discovery and other legal documents

Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners

Builds and fosters internal and external client relationships with a customer centric focus

Takes a leadership role in working collaboratively with claim and business partners to achieve results and identify/resolve issues

Provides leadership through mentoring other attorneys and legal support staff

Provides internal and external training, seminars and legal updates to insured clients and claim partners

Provides in-depth, substantive analysis and quality reporting to insured clients and claim partners in a timely manner

Initiates special projects and identifies other opportunities to support office goals/business needs

Fully and effectively utilize available technology and automation

Adheres to all standards of excellence in file organization and management

Timely completes all required administrative tasks including time reporting, case closings, and other reporting

Travels as required to meet business needs

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
Minimum of 7+ years of litigation practice or equivalent legal experience
Senior Associate/Partner level of experience
Proven track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law

COMMUNICATION SKILLS:
Exceptional and articulate presentation skills
Strong and persuasive oral advocacy and writing skills
Ability to clearly and effectively articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology andautomation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology and other law office management programs.

OTHER:
Appreciation for and commitment to delivery of the highest quality legal work
Demonstrates exceptional legal acumen
Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information
Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices and the litigation process
Proven track record of case results favorable to outside counsel
Exhibits exceptional lawyering and trial advocacy skills
Demonstrates strong leadership through mentoring and influencing skills
Demonstrates high level of awareness and dedication to business initiatives and goals
Possesses in-depth business and company knowledge
Demonstrates personal commitment to professional development
Exhibits the highest level of professionalism and ethical conduct
Critical and strategic thinker
Sound decision-maker and problem solver
Exceptional negotiation skills
Ability to multi-task with tolerance and success
Demonstrates a sense of urgency and responsiveness in all legal tasks
Demonstrates the highest level of commitment to customer service

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Sun, 12 May 2013 02:59:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-General-Liability-Sr_-Counsel-Job-FL-33301/2545644/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-General-Liability-Sr_-Counsel-Job-FL-33301/2545644/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Coral Gables-Miami, FL Staff Counsel office is seeking an experienced Sr. Counsel to handle insurance defense major case-complex litigation matters.

SUMMARY:
Provides the highest quality and cost-effective legal representation. Demonstrates exceptional knowledge and expertise in all phases of litigation and trial, and by providing superior service to the insured client and claim partner as part of a legal team. Responsible for aggressive handling of high exposure cases and complex litigation matters.

PRIMARY DUTIES AND RESPONSIBILITIES:
Actively tries cases to jury verdict demonstrating exceptional use of trial skills in litigating cases

Independently handles complex litigation and large exposure cases from case inception through trial/resolution

Demonstrates exceptional legal research and writing skills

Drafts substantive pleadings, motions, briefs, discovery and other legal documents

Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners

Builds and fosters internal and external client relationships with a customer centric focus

Takes a leadership role in working collaboratively with claim and business partners to achieve results and identify/resolve issues

Provides leadership through mentoring other attorneys and legal support staff

Provides internal and external training, seminars and legal updates to insured clients and claim partners

Provides in-depth, substantive analysis and quality reporting to insured clients and claim partners in a timely manner

Initiates special projects and identifies other opportunities to support office goals/business needs

Fully and effectively utilize available technology and automation

Adheres to all standards of excellence in file organization and management

Timely completes all required administrative tasks including time reporting, case closings, and other reporting

Travels as required to meet business needs

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
Minimum of 7 years of litigation practice or equivalent legal experience
Senior Associate/Partner level of experience
Proven track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law

COMMUNICATION SKILLS:
Exceptional and articulate presentation skills
Strong and persuasive oral advocacy and writing skills
Ability to clearly and effectively articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology and other law office management programs.

OTHER:
Appreciation for and commitment to delivery of the highest quality legal work
Demonstrates exceptional legal acumen
Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information
Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices and the litigation process
Proven track record of case results favorable to outside counsel
Exhibits exceptional lawyering and trial advocacy skills
Demonstrates strong leadership through mentoring and influencing skills
Demonstrates high level of awareness and dedication to business initiatives and goals
Possesses in-depth business and company knowledge
Demonstrates personal commitment to professional development
Exhibits the highest level of professionalism and ethical conduct
Critical and strategic thinker
Sound decision-maker and problem solver
Exceptional negotiation skills
Ability to multi-task with tolerance and success
Demonstrates a sense of urgency and responsiveness in all legal tasks
Demonstrates the highest level of commitment to customer service

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Fri, 26 Apr 2013 00:00:00 GMThttp://careers.travelers.com/job/Miami-Insurance-Defense-Sr_-Counsel-%28Major-Case-Complex-Litigation%29-Job-FL-33010/2568112/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Miami-Insurance-Defense-Sr_-Counsel-%28Major-Case-Complex-Litigation%29-Job-FL-33010/2568112/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Coral Gables-Miami, FL Staff Counsel office is seeking an experienced Sr. Counsel to handle insurance defense major case-complex litigation matters.

SUMMARY:
Provides the highest quality and cost-effective legal representation. Demonstrates exceptional knowledge and expertise in all phases of litigation and trial, and by providing superior service to the insured client and claim partner as part of a legal team. Responsible for aggressive handling of high exposure cases and complex litigation matters.

PRIMARY DUTIES AND RESPONSIBILITIES:
Actively tries cases to jury verdict demonstrating exceptional use of trial skills in litigating cases

Independently handles complex litigation and large exposure cases from case inception through trial/resolution

Demonstrates exceptional legal research and writing skills

Drafts substantive pleadings, motions, briefs, discovery and other legal documents

Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners

Builds and fosters internal and external client relationships with a customer centric focus

Takes a leadership role in working collaboratively with claim and business partners to achieve results and identify/resolve issues

Provides leadership through mentoring other attorneys and legal support staff

Provides internal and external training, seminars and legal updates to insured clients and claim partners

Provides in-depth, substantive analysis and quality reporting to insured clients and claim partners in a timely manner

Initiates special projects and identifies other opportunities to support office goals/business needs

Fully and effectively utilize available technology and automation

Adheres to all standards of excellence in file organization and management

Timely completes all required administrative tasks including time reporting, case closings, and other reporting

Travels as required to meet business needs

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
Minimum of 7 years of litigation practice or equivalent legal experience
Senior Associate/Partner level of experience
Proven track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law

COMMUNICATION SKILLS:
Exceptional and articulate presentation skills
Strong and persuasive oral advocacy and writing skills
Ability to clearly and effectively articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology and other law office management programs.

OTHER:
Appreciation for and commitment to delivery of the highest quality legal work
Demonstrates exceptional legal acumen
Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information
Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices and the litigation process
Proven track record of case results favorable to outside counsel
Exhibits exceptional lawyering and trial advocacy skills
Demonstrates strong leadership through mentoring and influencing skills
Demonstrates high level of awareness and dedication to business initiatives and goals
Possesses in-depth business and company knowledge
Demonstrates personal commitment to professional development
Exhibits the highest level of professionalism and ethical conduct
Critical and strategic thinker
Sound decision-maker and problem solver
Exceptional negotiation skills
Ability to multi-task with tolerance and success
Demonstrates a sense of urgency and responsiveness in all legal tasks
Demonstrates the highest level of commitment to customer service

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Fri, 26 Apr 2013 00:00:00 GMThttp://careers.travelers.com/job/Miami-Insurance-Defense-Sr_-Counsel-%28Major-Case-Complex-Litigation%29-Job-FL-33010/2568119/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Miami-Insurance-Defense-Sr_-Counsel-%28Major-Case-Complex-Litigation%29-Job-FL-33010/2568119/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Orlando, FL Staff Counsel office is seeking an experienced Counsel to handle Construction Defect matters.

SUMMARY:
Responsible for providing high quality and cost-effective legal representation. Demonstrates superior knowledge and expertise in the litigation process and provides excellent client service as part of a legal team. Responsible for independent, aggressive case handling with a resolution management focus.

PRIMARY DUTIES AND RESPONSIBILITIES:
Litigates cases to verdict, demonstrating superior use of trial skills and techniques

Ability to independently handle a full to moderate caseload with moderate level of severity and complexity from case inception through trial/resolution

Works under the guidance of Senior Counsel in litigating complex and high exposure files

Conducts legal research as necessitated and supervises research projects delegated to Associate Counsel and paralegals

Independently drafts pleadings, motions, briefs, discovery and other file documents

Attends court events and other appointments independently

Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals

Handles and actively seeks opportunities to become involved in special projects and on committees

Provides recommendations and case analysis to business partners on appropriate file handling strategy

Integrates legal support staff into case handling process

Builds and maintains superior internal and external client relationships

Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties

Effectively makes use of technology and automation in the practice of law

Adheres to all standards of excellence in file management

Travels as required to meet business needs

Ability to mentor and train less experienced counsel and legal support staff

Provide advice and training to claim partners and clients

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
2-7 years or equivalent legal experience
Insurance litigation work exposure desirable
Demonstrated track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law.

COMMUNICATION SKILLS:
Articulate presentation skills using technology
Strong and persuasive legal writing skills and oral advocacy skills
Ability to clearly and succinctly articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other law office management programs.

OTHER:
Independent ability to analyze legal issues with minimal supervision
Appreciation for and commitment to delivery of high quality legal work
Works collaboratively with team members and others
Demonstrates desire to acquire effective trial skills with increased litigation complexity
Demonstrates superior legal acumen
Demonstrates personal commitment to professional development
Continued development of technical skills with a goal of handling the highest complexity/exposure MCU cases
Personal integrity and adherence to a high degree of professionalism and ethical competency
Strong research skills
Strong negotiation skills
Multi tasking tolerance and success
Decision making and problem solving abilities
Sense of urgency/responsiveness

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Fri, 26 Apr 2013 03:00:00 GMThttp://careers.travelers.com/job/Orlando-Construction-Defect-Counsel-Job-FL-32801/2452489/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Construction-Defect-Counsel-Job-FL-32801/2452489/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Orlando, FL Staff Counsel office is seeking an experienced Counsel to handle Construction Defect matters.

SUMMARY:
Responsible for providing high quality and cost-effective legal representation. Demonstrates superior knowledge and expertise in the litigation process and provides excellent client service as part of a legal team. Responsible for independent, aggressive case handling with a resolution management focus.

PRIMARY DUTIES AND RESPONSIBILITIES:
Litigates cases to verdict, demonstrating superior use of trial skills and techniques

Ability to independently handle a full to moderate caseload with moderate level of severity and complexity from case inception through trial/resolution

Works under the guidance of Senior Counsel in litigating complex and high exposure files

Conducts legal research as necessitated and supervises research projects delegated to Associate Counsel and paralegals

Independently drafts pleadings, motions, briefs, discovery and other file documents

Attends court events and other appointments independently

Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals

Handles and actively seeks opportunities to become involved in special projects and on committees

Provides recommendations and case analysis to business partners on appropriate file handling strategy

Integrates legal support staff into case handling process

Builds and maintains superior internal and external client relationships

Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties

Effectively makes use of technology and automation in the practice of law

Adheres to all standards of excellence in file management

Travels as required to meet business needs

Ability to mentor and train less experienced counsel and legal support staff

Provide advice and training to claim partners and clients

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
2-7 years or equivalent legal experience
Insurance litigation work exposure desirable
Demonstrated track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law.

COMMUNICATION SKILLS:
Articulate presentation skills using technology
Strong and persuasive legal writing skills and oral advocacy skills
Ability to clearly and succinctly articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other law office management programs.

OTHER:
Independent ability to analyze legal issues with minimal supervision
Appreciation for and commitment to delivery of high quality legal work
Works collaboratively with team members and others
Demonstrates desire to acquire effective trial skills with increased litigation complexity
Demonstrates superior legal acumen
Demonstrates personal commitment to professional development
Continued development of technical skills with a goal of handling the highest complexity/exposure MCU cases
Personal integrity and adherence to a high degree of professionalism and ethical competency
Strong research skills
Strong negotiation skills
Multi tasking tolerance and success
Decision making and problem solving abilities
Sense of urgency/responsiveness

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Fri, 26 Apr 2013 03:00:00 GMThttp://careers.travelers.com/job/Orlando-Construction-Defect-Counsel-Job-FL-32801/2452493/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Construction-Defect-Counsel-Job-FL-32801/2452493/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Ft. Lauderdale, FL Staff Counsel office is seeking an experienced insurance defense Counsel to handle Construction Defect matters.

SUMMARY:
Responsible for providing high quality and cost-effective legal representation. Demonstrates superior knowledge and expertise in the litigation process and provides excellent client service as part of a legal team. Responsible for independent, aggressive case handling with a resolution management focus.

PRIMARY DUTIES AND RESPONSIBILITIES:
Litigates cases to verdict, demonstrating superior use of trial skills and techniques

Ability to independently handle a full to moderate caseload with moderate level of severity and complexity from case inception through trial/resolution

Works under the guidance of Senior Counsel in litigating complex and high exposure files

Conducts legal research as necessitated and supervises research projects delegated to Associate Counsel and paralegals

Independently drafts pleadings, motions, briefs, discovery and other file documents

Attends court events and other appointments independently

Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals

Handles and actively seeks opportunities to become involved in special projects and on committees

Provides recommendations and case analysis to business partners on appropriate file handling strategy

Integrates legal support staff into case handling process

Builds and maintains superior internal and external client relationships

Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties

Effectively makes use of technology and automation in the practice of law

Adheres to all standards of excellence in file management

Travels as required to meet business needs

Ability to mentor and train less experienced counsel and legal support staff

Provide advice and training to claim partners and clients

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
2-7 years or equivalent legal experience
Insurance litigation work exposure desirable
Demonstrated track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law.

COMMUNICATION SKILLS:
Articulate presentation skills using technology
Strong and persuasive legal writing skills and oral advocacy skills
Ability to clearly and succinctly articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other law office management programs.

OTHER:
Independent ability to analyze legal issues with minimal supervision
Appreciation for and commitment to delivery of high quality legal work
Works collaboratively with team members and others
Demonstrates desire to acquire effective trial skills with increased litigation complexity
Demonstrates superior legal acumen
Demonstrates personal commitment to professional development
Continued development of technical skills with a goal of handling the highest complexity/exposure MCU cases
Personal integrity and adherence to a high degree of professionalism and ethical competency
Strong research skills
Strong negotiation skills
Multi tasking tolerance and success
Decision making and problem solving abilities
Sense of urgency/responsiveness

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Fri, 26 Apr 2013 00:00:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Counsel-%28Construction-Defect%29-Job-FL-33301/2568094/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Counsel-%28Construction-Defect%29-Job-FL-33301/2568094/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Ft. Lauderdale, FL Staff Counsel office is seeking an experienced insurance defense Counsel to handle Construction Defect matters.

SUMMARY:
Responsible for providing high quality and cost-effective legal representation. Demonstrates superior knowledge and expertise in the litigation process and provides excellent client service as part of a legal team. Responsible for independent, aggressive case handling with a resolution management focus.

PRIMARY DUTIES AND RESPONSIBILITIES:
Litigates cases to verdict, demonstrating superior use of trial skills and techniques

Ability to independently handle a full to moderate caseload with moderate level of severity and complexity from case inception through trial/resolution

Works under the guidance of Senior Counsel in litigating complex and high exposure files

Conducts legal research as necessitated and supervises research projects delegated to Associate Counsel and paralegals

Independently drafts pleadings, motions, briefs, discovery and other file documents

Attends court events and other appointments independently

Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals

Handles and actively seeks opportunities to become involved in special projects and on committees

Provides recommendations and case analysis to business partners on appropriate file handling strategy

Integrates legal support staff into case handling process

Builds and maintains superior internal and external client relationships

Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties

Effectively makes use of technology and automation in the practice of law

Adheres to all standards of excellence in file management

Travels as required to meet business needs

Ability to mentor and train less experienced counsel and legal support staff

Provide advice and training to claim partners and clients

EDUCATION/COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record

WORK EXPERIENCE:
2-7 years or equivalent legal experience
Insurance litigation work exposure desirable
Demonstrated track record of trial skills and techniques

CERTIFICATES/DEGREES:
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law.

COMMUNICATION SKILLS:
Articulate presentation skills using technology
Strong and persuasive legal writing skills and oral advocacy skills
Ability to clearly and succinctly articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other law office management programs.

OTHER:
Independent ability to analyze legal issues with minimal supervision
Appreciation for and commitment to delivery of high quality legal work
Works collaboratively with team members and others
Demonstrates desire to acquire effective trial skills with increased litigation complexity
Demonstrates superior legal acumen
Demonstrates personal commitment to professional development
Continued development of technical skills with a goal of handling the highest complexity/exposure MCU cases
Personal integrity and adherence to a high degree of professionalism and ethical competency
Strong research skills
Strong negotiation skills
Multi tasking tolerance and success
Decision making and problem solving abilities
Sense of urgency/responsiveness

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Fri, 26 Apr 2013 00:00:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Counsel-%28Construction-Defect%29-Job-FL-33301/2568107/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Counsel-%28Construction-Defect%29-Job-FL-33301/2568107/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Hello and thank you for viewing this 'pipeline' job posting. Please note that there is currently no opening for this position. This particular posting has been created in an effort to help pre-identify candidates interested in being considered for future roles as they become available. By submitting your resume to this requisition, you are not formally applying for a position with Travelers, rather you are indicating an interest in being contacted when roles like this open.

COMMITTED. COMPETITIVE. CONSTRUCTING OUR FUTURE.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

JOB DESCRIPTION:

Travelers is looking for a HPR/Property Specialist that has an extensive background with Property Protection across a broad spectrum of industries and insurance. We are looking for an individual that has HPR/Large Property Protection training, 8-10 years of experience and has the ability to evaluate Automatic Protection, as well as hazards and controls. The candidate should be able to; perform hydrant and fire pump flow tests, sketch sprinkler systems, do hydraulic calculations and automatic sprinkler plan reviews.


SUMMARY:
Property/HPR Field Specialist reports to Director, Property Specialist Technical Unit. Delivers Property specialty services to large assigned accounts. Provides Property technical training to Risk Control Consultants. Handles accounts on a national or multi-regional basis. Provides technical training to Risk Control generalists. Travel with overnight stays is anticipated and could be up to 30% of workload requirements.

PRIMARY DUTIES:
Survey applicant and insured facilities for fire, smoke, explosion, and other property loss potential. Locations surveyed are generally high value manufacturing and warehousing properties with complex exposures to loss, and require accurate exposure analysis and PML & likelihood of loss estimations.

Witness tests and assess reliability & adequacy of fire protection equipment.

Review plans for new construction, including hydraulically designed sprinkler systems, fire alarm and detection systems, fire pumps, chemical & gaseous agent fire protection installations, and combustion controls.

Serve as a technical resource to Risk Control generalists and Account Executives (Underwriting).

Consult with clients on ways to control hazards in order to reduce or prevent losses. Influence clients to implement recommendations.

Assist in the writing of technical documents and bulletins for use by our Risk Control generalists, underwriting business partners, or customers and insureds.

Provide property loss control training assistance to Risk Control staff in the form of workshop participation, co-surveys, and information transfer.

COMMUNICATION SKILLS:
Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge using both written and verbal communication skills.
Influences others to take action on recommendations
Listens effectively
Strong oral and written communication skills

RESOURCE MANAGEMENT:
Continually assesses workload in light of business priorities; directs own efforts accordingly.
Identifies methods for improving personal productivity
Makes sound judgments about appropriate service levels for customers

PHYSICAL CAPABILITIES:
Must be able to climb ladders and stairs and transition to and from ladders or stairs in order to access building roof areas and upper or lower floors within a customer site during risk control surveys. Includes having the ability to navigate through customer sites in a safe manner, which may include manufacturing areas, warehouses, storage yards, construction sites, etc. which may present surfaces that are uneven, wet, icy, and somewhat unstable or covered with debris; Have the ability to navigate within a customer facility in low light or relatively dark conditions; Be capable of making regular and prompt travel over extended distances by air or vehicle while demonstrating effective planning, expense and cost control skills; and the ability to work under exposure to extreme outdoor/indoor conditions (heat, snow, cold, rain etc.)

EDUCATION:
Degree in Engineering (all engineering degrees accepted); prefer degree in Fire Protection Engineering

Keywords: Property Specialist, Fire Protection Specialist, Loss Control, Risk Control, Loss Prevention, Fire Protection Engineer, HPR Engineer.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Mon, 22 Apr 2013 02:59:00 GMThttp://careers.travelers.com/job/Orlando-Risk-Control-Property-Specialist-Job-FL-32801/2116143/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Risk-Control-Property-Specialist-Job-FL-32801/2116143/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Hello and thank you for viewing this 'pipeline' job posting. Please note that there is currently no opening for this position. This particular posting has been created in an effort to help pre-identify candidates interested in being considered for future roles as they become available. By submitting your resume to this requisition, you are not formally applying for a position with Travelers, rather you are indicating an interest in being contacted when roles like this open.

COMMITTED. COMPETITIVE. CONSTRUCTING OUR FUTURE.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

JOB DESCRIPTION:

Travelers is looking for a HPR/Property Specialist that has an extensive background with Property Protection across a broad spectrum of industries and insurance. We are looking for an individual that has HPR/Large Property Protection training, 8-10 years of experience and has the ability to evaluate Automatic Protection, as well as hazards and controls. The candidate should be able to; perform hydrant and fire pump flow tests, sketch sprinkler systems, do hydraulic calculations and automatic sprinkler plan reviews.


SUMMARY:
Property/HPR Field Specialist reports to Director, Property Specialist Technical Unit. Delivers Property specialty services to large assigned accounts. Provides Property technical training to Risk Control Consultants. Handles accounts on a national or multi-regional basis. Provides technical training to Risk Control generalists. Travel with overnight stays is anticipated and could be up to 30% of workload requirements.

PRIMARY DUTIES:
Survey applicant and insured facilities for fire, smoke, explosion, and other property loss potential. Locations surveyed are generally high value manufacturing and warehousing properties with complex exposures to loss, and require accurate exposure analysis and PML & likelihood of loss estimations.

Witness tests and assess reliability & adequacy of fire protection equipment.

Review plans for new construction, including hydraulically designed sprinkler systems, fire alarm and detection systems, fire pumps, chemical & gaseous agent fire protection installations, and combustion controls.

Serve as a technical resource to Risk Control generalists and Account Executives (Underwriting).

Consult with clients on ways to control hazards in order to reduce or prevent losses. Influence clients to implement recommendations.

Assist in the writing of technical documents and bulletins for use by our Risk Control generalists, underwriting business partners, or customers and insureds.

Provide property loss control training assistance to Risk Control staff in the form of workshop participation, co-surveys, and information transfer.

COMMUNICATION SKILLS:
Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge using both written and verbal communication skills.
Influences others to take action on recommendations
Listens effectively
Strong oral and written communication skills

RESOURCE MANAGEMENT:
Continually assesses workload in light of business priorities; directs own efforts accordingly.
Identifies methods for improving personal productivity
Makes sound judgments about appropriate service levels for customers

PHYSICAL CAPABILITIES:
Must be able to climb ladders and stairs and transition to and from ladders or stairs in order to access building roof areas and upper or lower floors within a customer site during risk control surveys. Includes having the ability to navigate through customer sites in a safe manner, which may include manufacturing areas, warehouses, storage yards, construction sites, etc. which may present surfaces that are uneven, wet, icy, and somewhat unstable or covered with debris; Have the ability to navigate within a customer facility in low light or relatively dark conditions; Be capable of making regular and prompt travel over extended distances by air or vehicle while demonstrating effective planning, expense and cost control skills; and the ability to work under exposure to extreme outdoor/indoor conditions (heat, snow, cold, rain etc.)

EDUCATION:
Degree in Engineering (all engineering degrees accepted); prefer degree in Fire Protection Engineering

Keywords: Property Specialist, Fire Protection Specialist, Loss Control, Risk Control, Loss Prevention, Fire Protection Engineer, HPR Engineer.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Risk Control]]>Mon, 22 Apr 2013 02:59:00 GMThttp://careers.travelers.com/job/Orlando-Risk-Control-Property-Specialist-Job-FL-32801/2116177/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Risk-Control-Property-Specialist-Job-FL-32801/2116177/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

SUMMARY:
- As a member of local line of business (LOB) management team, responsible for product quality and performance for a specific team of claim professionals.
- Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review.
- Serve as a field representative for the Home Office LOB product, as requested.
- Reinforce LOB Vision, Strategies, and Objectives through word and action.
- Select, lead, mentor, performance manage and develop staff

PRIMARY DUTIES AND RESPONSIBILITIES:
Attract, Retain and Develop World Class Talent:
- Proactive recruitment of talent; work with management to establish and implement a strategic staffing strategy
- Effective orientation and on-boarding.
- Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback.
- Work with management to develop and implement effective training, performance development and succession planning
- Effective retention planning; proactively manage and respond to turnover.
- Effectively utilize reward system to distinguish top performers and significant achievements.
Provide Compelling Claim Services
- Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers,
- Develop & execute a strategic file management plan that achieves optimal file resolution and business results.
- Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy and efficiency.
- Review new notices, ensuring claims are assigned to staff with appropriate skill sets.
- Conduct quality file reviews per office/ best practices guidelines.
- Establish/ follow up on file reviews per diary instructions, conducting additional reviews (i.e. 180, 360 day reviews), as necessary.
- Implement strategies and initiatives to improve file quality, customer service and manage costs.
Drive the Information Advantage
- Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.
Achieve Optimal Solutions
- Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress points and helping our partners attract and retain business.
- Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense
Partner for Mutual Success
- Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.
- Participate in business meetings and agency visits as required

EDUCATION/COURSE OF STUDY:
- College degree preferred or equivalent work experience

WORK EXPERIENCE:
- Significant Claim work experience in at least one line of business, Claim management experience preferred

CERTIFICATES/DEGREES:
- Insurance license(s) as required by state regulation.

COMMUNICATION SKILLS:
- Excellent oral and written communication skills

COMPUTER SKILLS:
- Strong Computer Skills including word and excel

OTHER:
Span of control approximately 6 to 8 Claim Professionals, Span of control may vary based on:
- complexity of LOB
- experience of staff
- team composition
- market mix

Outside Property Positions only require that employees be able to:
- Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
- Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
- Deploy on CAT duty as required.

Leading the Business:
- Drive Results
- Leads Change
- Executes Business Strategy

Leading Others:
- Attract Top Talent
- Maximize Individual Performance
- Holds Others Accountable
- Aligns Rewards
- Creates and Sustains a Dynamic Workplace

Leading Self:
- Demonstrates Self-Awareness
- Applies Critical Thinking
- Communicates Effectively & Influences Others
- Exhibits Courage, Conviction & Credibility

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Sun, 12 May 2013 02:59:00 GMThttp://careers.travelers.com/job/Orlando-Unit-Manager%2C-Worker's-Compensation%2C-Orlando-Job-FL-32801/2545655/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Unit-Manager%2C-Worker's-Compensation%2C-Orlando-Job-FL-32801/2545655/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Ft. Lauderdale, FL Staff Counsel office is seeking an experienced Administrator (legal office support) to handle routine law office administrative functions

SUMMARY:
Basic skill level. Performs routine administrative work.

PRIMARY DUTIES AND RESPONSIBILITIES:
Multiple well-defined and varied tasks according to procedures. Screens and redirects calls; composes correspondence, routine reports and meeting minutes.
Average project scope is within own function or across multiple departments, lasting an average of 2 days to 1 month in duration.
Routine scheduling for individuals, groups, departments, and occasionally company-wide.
Individual or small-group travel and event and meeting planning.
Prepares and submits expense accounts and other type expenses for individuals or department; resolves budget discrepancies.
Frequent internal contact across the organization. Requires ordinary tact and courtesy.
Decisions involve following basic instructions and/or routine problem solving, which allows employee to select among a finite number of choices. Non-standard or questionable issues are referred. Provides input and detailed background to supervisor.

EDUCATION/COURSE OF STUDY:
High School education or equivalent preferred.

WORK EXPERIENCE:
Prefer 1-4 years experience

COMPUTER SKILLS:
Basic to moderate skill level required for software applications. Word, Excel, Powerpoint

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Sat, 27 Apr 2013 00:00:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Administrator-%28law-office-support%29-Job-FL-33301/2570057/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Administrator-%28law-office-support%29-Job-FL-33301/2570057/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Ft. Lauderdale, FL Staff Counsel office is seeking an experienced Administrator (legal office support) to handle routine law office administrative functions

SUMMARY:
Basic skill level. Performs routine administrative work.

PRIMARY DUTIES AND RESPONSIBILITIES:
Multiple well-defined and varied tasks according to procedures. Screens and redirects calls; composes correspondence, routine reports and meeting minutes.
Average project scope is within own function or across multiple departments, lasting an average of 2 days to 1 month in duration.
Routine scheduling for individuals, groups, departments, and occasionally company-wide.
Individual or small-group travel and event and meeting planning.
Prepares and submits expense accounts and other type expenses for individuals or department; resolves budget discrepancies.
Frequent internal contact across the organization. Requires ordinary tact and courtesy.
Decisions involve following basic instructions and/or routine problem solving, which allows employee to select among a finite number of choices. Non-standard or questionable issues are referred. Provides input and detailed background to supervisor.

EDUCATION/COURSE OF STUDY:
High School education or equivalent preferred.

WORK EXPERIENCE:
Prefer 1-4 years experience

COMPUTER SKILLS:
Basic to moderate skill level required for software applications. Word, Excel, Powerpoint

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Sat, 27 Apr 2013 00:00:00 GMThttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Administrator-%28law-office-support%29-Job-FL-33301/2570073/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Fort-Lauderdale-Insurance-Defense-Administrator-%28law-office-support%29-Job-FL-33301/2570073/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Orlando, FL Staff Counsel office is seeking an experienced legal secretary to handle Construction Defect matters.

SUMMARY:
Perform a variety of legal secretarial and administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assist with general office support efforts as requested and assigned

PRIMARY DUTIES AND RESPONSIBILITIES:
-Effectively compose various legal documentation including but not limited to pleadings, discovery, subpoenas and draft correspondence.
-Review incoming mail to determine urgency and work with attorneys accordingly.
-Provide necessary telephone assistance including, but not limited to, answering caller-s routine questions.
-Maintain attorney calendar as well as maintain diary and tickler dates appropriately. Review calendar daily and proactively handle upcoming events and determine dates upon which various pleadings must be served and filed.
-Input and maintain information into case management system and ensure data integrity.
-Maintain, organize and index all case files for staff attorneys; file correspondence, pleadings and other documentation in an accurate and timely manner.
-Schedule/coordinate depositions, medical examinations and other court designated hearings. Retain court reporters and interpreters, if necessary.
-Act as a liaison with experts and witnesses in scheduling/coordinating appearances and/or depositions along with documentation retrieval.
-Act as a liaison between client and Staff Counsel office by furnishing and requesting information as needed and assist in completion of administrative reports.
-Assist with Trial preparation
-Summarize discovery responses and draft standard discovery motions
-Conduct preliminary legal research as necessary

EDUCATION/COURSE OF STUDY:
High School Diploma or its equivalent required

WORK EXPERIENCE:
-Minimum of 3+ Years experience as a legal secretary required, or consistently high level performance.
-Experience in insurance defense litigation preferred.

COMMUNICATION SKILLS:
-Superior written and oral communication skills.
-Sufficient interpersonal skills to communicate with court personnel, other attorneys and their staff, clients, witnesses and outside vendors.

COMPUTER SKILLS:
-Highly proficient in MS Word, MS Outlook, Excel and Powerpoint.
-Familiar with the usage of a case management system and other software applications.

OTHER:
-Strong understanding of legal terminology, local court/jurisdiction rules and adhere to law office procedures.
-Ability to identify urgency and prioritize tasks accordingly.
-Practice appropriate office etiquette.
-Ability to manage time and multitask effectively and display problem solving skills by developing methods or approaches to getting the work done.
-Maintain composure and professionalism under pressure as well as adapt to new situations and changing priorities.
-Ability to work independently as well as in a team environment.
-Strong organizational skills.
-Ability to operate business machines such as photocopy and scanning equipment.
-Position requires physical activity including but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Sat, 04 May 2013 03:00:00 GMThttp://careers.travelers.com/job/Orlando-Construction-Defect-Legal-Secretary-Job-FL-32801/2467028/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Construction-Defect-Legal-Secretary-Job-FL-32801/2467028/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Orlando, FL Staff Counsel office is seeking an experienced legal secretary to handle Construction Defect matters.

SUMMARY:
Perform a variety of legal secretarial and administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assist with general office support efforts as requested and assigned

PRIMARY DUTIES AND RESPONSIBILITIES:
-Effectively compose various legal documentation including but not limited to pleadings, discovery, subpoenas and draft correspondence.
-Review incoming mail to determine urgency and work with attorneys accordingly.
-Provide necessary telephone assistance including, but not limited to, answering caller-s routine questions.
-Maintain attorney calendar as well as maintain diary and tickler dates appropriately. Review calendar daily and proactively handle upcoming events and determine dates upon which various pleadings must be served and filed.
-Input and maintain information into case management system and ensure data integrity.
-Maintain, organize and index all case files for staff attorneys; file correspondence, pleadings and other documentation in an accurate and timely manner.
-Schedule/coordinate depositions, medical examinations and other court designated hearings. Retain court reporters and interpreters, if necessary.
-Act as a liaison with experts and witnesses in scheduling/coordinating appearances and/or depositions along with documentation retrieval.
-Act as a liaison between client and Staff Counsel office by furnishing and requesting information as needed and assist in completion of administrative reports.
-Assist with Trial preparation
-Summarize discovery responses and draft standard discovery motions
-Conduct preliminary legal research as necessary

EDUCATION/COURSE OF STUDY:
High School Diploma or its equivalent required

WORK EXPERIENCE:
-Minimum of 3+ Years experience as a legal secretary required, or consistently high level performance.
-Experience in insurance defense litigation preferred.

COMMUNICATION SKILLS:
-Superior written and oral communication skills.
-Sufficient interpersonal skills to communicate with court personnel, other attorneys and their staff, clients, witnesses and outside vendors.

COMPUTER SKILLS:
-Highly proficient in MS Word, MS Outlook, Excel and Powerpoint.
-Familiar with the usage of a case management system and other software applications.

OTHER:
-Strong understanding of legal terminology, local court/jurisdiction rules and adhere to law office procedures.
-Ability to identify urgency and prioritize tasks accordingly.
-Practice appropriate office etiquette.
-Ability to manage time and multitask effectively and display problem solving skills by developing methods or approaches to getting the work done.
-Maintain composure and professionalism under pressure as well as adapt to new situations and changing priorities.
-Ability to work independently as well as in a team environment.
-Strong organizational skills.
-Ability to operate business machines such as photocopy and scanning equipment.
-Position requires physical activity including but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Sat, 04 May 2013 03:00:00 GMThttp://careers.travelers.com/job/Orlando-Construction-Defect-Legal-Secretary-Job-FL-32801/2467042/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Orlando-Construction-Defect-Legal-Secretary-Job-FL-32801/2467042/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Jacksonville, FL, Staff Counsel office is seeking an experienced Sr. Legal Secretary to handle insurance defense general liability and workers' compensation defense matters.

SUMMARY:
Perform a variety of legal secretarial and administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assist with general office support efforts, office administration and perform other duties as requested and assigned. Will serve as a backup to the office administrator as needed for office administration.

PRIMARY DUTIES AND RESPONSIBILITIES:
-Effectively compose various legal documentation including but not limited to pleadings, discovery, subpoenas and draft correspondence.
-Review incoming mail to determine urgency and work with attorneys accordingly.
-Provide necessary telephone assistance including, but not limited to, answering callers routine questions.
-Maintain attorney calendar as well as maintain diary and tickler dates appropriately. Review calendar daily and proactively handle upcoming events and determine dates upon which various pleadings must be served and filed.
-Input and maintain information into case management system and ensure data integrity.
-Maintain, organize and index all case files for staff attorneys; file correspondence, pleadings and other documentation in an accurate and timely manner.
-Schedule/coordinate depositions, medical examinations and other court designated hearings. Retain court reporters and interpreters, if necessary.
-Act as a liaison with experts and witnesses in scheduling/coordinating appearances and/or depositions along with documentation retrieval.
-Act as a liaison between client and Staff Counsel office by furnishing and requesting information as needed and assist in completion of administrative reports.
-Assist attorney in trial.
-May assist management in interview process and new hire orientation along with other administrative tasks.
-Conduct training classes, if necessary, in regard to legal procedures or case management system.
-Summarize discovery responses and draft standard discovery motions.
-Conduct preliminary legal research as necessary.

EDUCATION/COURSE OF STUDY:
High School Diploma or its equivalent required
Associates Degree or vocational secretarial training desirable

WORK EXPERIENCE:
Minimum 6 years experience as a Legal Secretary required, or consistently high level performance
Prior corporate experience desirable
Experience in insurance defense litigation preferred.

COMMUNICATION SKILLS:
-Superior written and oral communication skills.
-Superior interpersonal skills to communicate with court personnel, other attorneys and their staff, clients, witnesses and outside vendors.

COMPUTER SKILLS:
-Highly proficient in MS Word, MS Outlook, Excel and Powerpoint.
-Highly proficient with the usage of a case management system and other software applications.

OTHER:
-Strong knowledge of trial procedures.
-Strong understanding of legal terminology, local court/jurisdiction rules and adhere to law office procedures.
-Ability to identify urgency and prioritize tasks accordingly.
-Strong strategic thinker and decision maker
-Practice appropriate office etiquette.
-Ability to manage time and multitask effectively and displays problem solving skills by developing methods or approaches to getting the work done.
-Maintain composure and professionalism under pressure as well as adapt to new situations and changing priorities.
-Ability to work independently as well as in a team environment.
-Strong organizational skills.
-Ability to operate business machines such as photocopy and scanning equipment.
-Position requires physical activity including but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Claim]]>Sat, 04 May 2013 03:00:00 GMThttp://careers.travelers.com/job/Jacksonville-Insurance-Defense-General-Liability-and-Workers'-Compensation-Sr_-Legal-Secretary-Job-FL-32099/2531607/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Jacksonville-Insurance-Defense-General-Liability-and-Workers'-Compensation-Sr_-Legal-Secretary-Job-FL-32099/2531607/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Our Jacksonville, FL, Staff Counsel office is seeking an experienced Sr. Legal Secretary to handle insurance defense general liability and workers' compensation defense matters.

SUMMARY:
Perform a variety of legal secretarial and administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assist with general office support efforts, office administration and perform other duties as requested and assigned. Will serve as a backup to the office administrator as needed for office administration.

PRIMARY DUTIES AND RESPONSIBILITIES:
-Effectively compose various legal documentation including but not limited to pleadings, discovery, subpoenas and draft correspondence.
-Review incoming mail to determine urgency and work with attorneys accordingly.
-Provide necessary telephone assistance including, but not limited to, answering callers routine questions.
-Maintain attorney calendar as well as maintain diary and tickler dates appropriately. Review calendar daily and proactively handle upcoming events and determine dates upon which various pleadings must be served and filed.
-Input and maintain information into case management system and ensure data integrity.
-Maintain, organize and index all case files for staff attorneys; file correspondence, pleadings and other documentation in an accurate and timely manner.
-Schedule/coordinate depositions, medical examinations and other court designated hearings. Retain court reporters and interpreters, if necessary.
-Act as a liaison with experts and witnesses in scheduling/coordinating appearances and/or depositions along with documentation retrieval.
-Act as a liaison between client and Staff Counsel office by furnishing and requesting information as needed and assist in completion of administrative reports.
-Assist attorney in trial.
-May assist management in interview process and new hire orientation along with other administrative tasks.
-Conduct training classes, if necessary, in regard to legal procedures or case management system.
-Summarize discovery responses and draft standard discovery motions.
-Conduct preliminary legal research as necessary.

EDUCATION/COURSE OF STUDY:
High School Diploma or its equivalent required
Associates Degree or vocational secretarial training desirable

WORK EXPERIENCE:
Minimum 6 years experience as a Legal Secretary required, or consistently high level performance
Prior corporate experience desirable
Experience in insurance defense litigation preferred.

COMMUNICATION SKILLS:
-Superior written and oral communication skills.
-Superior interpersonal skills to communicate with court personnel, other attorneys and their staff, clients, witnesses and outside vendors.

COMPUTER SKILLS:
-Highly proficient in MS Word, MS Outlook, Excel and Powerpoint.
-Highly proficient with the usage of a case management system and other software applications.

OTHER:
-Strong knowledge of trial procedures.
-Strong understanding of legal terminology, local court/jurisdiction rules and adhere to law office procedures.
-Ability to identify urgency and prioritize tasks accordingly.
-Strong strategic thinker and decision maker
-Practice appropriate office etiquette.
-Ability to manage time and multitask effectively and displays problem solving skills by developing methods or approaches to getting the work done.
-Maintain composure and professionalism under pressure as well as adapt to new situations and changing priorities.
-Ability to work independently as well as in a team environment.
-Strong organizational skills.
-Ability to operate business machines such as photocopy and scanning equipment.
-Position requires physical activity including but not limited to bending, stooping, repetitive motion, and lifting of up to 20 pounds

CL3073

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Category: Legal]]>Sat, 04 May 2013 03:00:00 GMThttp://careers.travelers.com/job/Jacksonville-Insurance-Defense-General-Liability-and-Workers'-Compensation-Sr_-Legal-Secretary-Job-FL-32099/2531613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.travelers.com/job/Jacksonville-Insurance-Defense-General-Liability-and-Workers'-Compensation-Sr_-Legal-Secretary-Job-FL-32099/2531613/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS