Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Description Summary
Under general supervision, provide Claim business partners with the scientific and engineering aspects of a loss so they have the information available to make decisions.
Primary Job Duties & Responsibilities
Serve as a technical expert in one or more of the following areas: fire science, origin and cause investigations, failure analysis of electrical, mechanical and material systems and components, warnings and instructions, product liability, code evaluation, accident reconstruction, computer modeling, tool mark analysis, analysis of building systems and construction techniques, fire protection and alarm system evaluation, analytical chemistry and other forensic endeavors required to complete an investigation.
Be familiar with the proper elements of a forensic investigation including proper documentation, rules of evidence, scene and lab safety, as well as the various procedures and policies existing within the Travelers.
Travel to loss scenes to assist with and become part of the investigative team and ensure that various aspects of the investigation including evidence collection and preservation, witness interviews, analysis of the scene and to provide technical advice and consultation to attorneys and claims staff associated with the loss.
Conduct research and testing, prepare reports (verbal and written), and to aid the claims and legal staff with the scientific aspects of the case.
May be required to become familiar with applicable codes and industry standards as well as laboratory testing protocols that may be required during an investigation.
Provide testimony in legal proceedings including depositions, trial, mediations and arbitration.
Prepare materials and data as needed to support the overall functions of Risk Control, Claims Services, and Underwriting. Such materials may include newsletters, reports, or presentations as needed to best fit the intended audience and subject matter.
Maintain their knowledge and skills in their particular area of expertise by attending conferences, reviewing scientific journals and participating in specific industry standards organizations such as NFPA, ACS, ASME, etc.
BA/BS in science or engineering and five years of work experience in the field of study required.
Strong verbal and written communication skills required.
Valid driver’s license required
Education, Work Experience, & Knowledge
Strong mechanical, electrical and chemical/materials aptitude with the desire to continuously expand base of knowledge.
Job Specific Technical Skills & Competencies
Superior communication skills written, verbal and listening
Ability to quickly establish credibility and rapport with a client
Experience working in a collaborative environment
Critical thinking skills
Proven work ethic
Environmental / Work Schedules / Other
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
Careers at Travelers
When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger. It also means being part of a team comprised of 30,000 + talented and passionate people that are evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.