Tara Kennedy, Claim Customer Services Vice President, has been at Travelers for almost three decades strong. Starting out as a Claim professional trainee, Tara learned about all lines of business and had the opportunity to network and learn skills that she would adapt to work with anyone. After serving in several different roles at Travelers, Tara now leads the Claim Customer Services organization.

According to Tara, the learning didn’t end with her first role. “Through hard work, curiosity and taking risks, I continue to learn through roles with increased complexity and responsibility,” she says.

When asked to give her top three reasons why somebody should join the Claim Customer Services organization at Travelers, Tara says:

1. You will be at the heart of our promise to secure, respect and care for our customers when they need us the most.
2. Your path forward is yours to create, and we’ll be there very step of the way. From extensive coaching to hands-on training, your career aspirations and development are a team priority.
3. You develop and practice skills that are transferrable in just about every position at Travelers.

“I lead a group of diverse, talented professionals,” Tara said, “We look for hard working, customer-passionate people who want to help our customers after they experienced a personal or professional loss.” Tara says.

One of those talented professionals is Kim Tallard, who currently serves as a Claim Operations Specialist after starting her career at Travelers as a Claim Customer Service Representative.

“The role gave me the opportunity to grow my career within Travelers,” Kim says, “Applying my prior knowledge as a Claim Customer Service representative helped greatly with my transition to the Operations Specialist role I’m currently in.”

Tara and Kim both turned their passion for others into a career, finding growth and opportunity along the way. Their stories are another example of the Travelers Promise – taking care of our customers, communities and each other.