Underwriting & Sales Careers: Assess Risk, Build Relationships, Deliver Solutions
In Underwriting and Sales at Travelers, you’ll apply analytical skills and industry knowledge to assess risk, structure coverage and grow business partnerships. You’ll work across specialized lines, from Small Commercial Accounts to National Accounts or Surety Bonds to Management Liability products, providing tailored solutions that meet evolving customer needs. Benefit from hands-on training, licensing exam support and opportunities to advance into field roles, leadership positions or specialized areas, building expertise that drives profitability, customer satisfaction and business growth.
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Discover the areas our underwriting and sales professionals work in
Small commercial
This area of underwriting focuses on evaluating new business and policy changes for small businesses. You’ll review accounts that need additional assessment, determine appropriate coverage and work with agents to deliver solutions. Handle policy modifications and renewal decisions while analyzing losses and developing your underwriting skills. Gain broad experience across diverse small business accounts with clear advancement opportunities into field underwriting across Middle Market and National Accounts, Business Centers or leadership roles.
Middle market
This area of underwriting focuses on evaluating complex commercial risks for mid-sized to large businesses across diverse industries. You’ll structure comprehensive coverage including property, liability, workers’ compensation and commercial auto. Assess specialized risks for technology companies, construction contractors, energy operations, marine businesses and public sector entities, plus equipment breakdown exposures across all industries. Partner with agents, brokers and risk control teams to apply industry expertise and deliver customized solutions that address unique business challenges.
Business centers
Our Business Centers serve as strategic hubs for underwriting small to middle market accounts efficiently and effectively. Located at six sites nationwide, these centers allow underwriters to specialize while maintaining quality risk selection and responsiveness to agents and brokers. You’ll quote new business, apply appropriate underwriting models for each risk and provide franchise products seamlessly to customers. The campus structure supports clear career development paths in both underwriting and operations, with opportunities to advance into field underwriting or specialized roles as you build expertise.
National accounts
This area of underwriting focuses on creating sophisticated insurance programs for large organizations with complex risk management needs. You’ll design customized solutions across multiple coverage areas including property, casualty, management liability and cyber insurance. Work with major clients to structure comprehensive programs that address unique exposures and risk appetites. Apply advanced analytical skills and strategic thinking to create customized programs for diverse organizations across industries.
Bond & specialty
This area of underwriting focuses on combining financial analysis with relationship building to provide surety bonds and specialized liability solutions. You’ll assess creditworthiness and structure various bond types for businesses and construction projects of all sizes, from local developments to major infrastructure. Evaluate contractor financial capacity and deliver specialized management and professional liability insurance coverage across multiple areas including directors and officers, employment practices, cyber and more. Leverage expertise from financial analysis, accounting, construction or sales backgrounds while strengthening client connections through external marketing and business development.
Personal insurance national underwriting
Professionals working in this area of underwriting develop and execute underwriting strategies that protect households nationwide across auto, homeowners, and specialty products. You’ll analyze underwriting results, competitive trends and third-party data to shape risk selection philosophy at both countrywide and state levels. Partner with product, claims, sales and legal teams to design guidelines that balance growth with profitability while ensuring consistent execution across business centers. Whether you’re refining underwriting rules, evaluating data and analytics or supporting new product initiatives, you’ll build deep expertise across the full personal insurance portfolio with clear paths into senior underwriting leadership or specialized product roles.
Personal insurance operations
This area of underwriting applies sound judgment to evaluate risk and make decisions that protect customers while sustaining a healthy book of business. You’ll build strong relationships with independent agents, serving as a trusted resource who helps them navigate coverage options, resolve complex account questions and deliver a seamless experience for their customers. Whether you’re working on new business, renewals, inspections or policy changes, your decisions directly influence agent satisfaction, retention, and profitable growth. With clear development opportunities and exposure to a wide range of personal lines products, Personal Insurance Operations Underwriting is where analytical thinking and relationship skills come together to drive results.
Sales
Sales professionals drive growth through consultative selling across personal and business insurance. Insurance Advisors work with consumers across the country, guiding them to ideal insurance coverage across home, auto, renters and more while maintaining client communication through sale completion. Sales Executives build and manage partnerships with independent agents, acting as Travelers brand ambassadors in personal insurance or owning territory strategy in small commercial insurance. Whether you’re helping consumers select coverage or developing strategic agency relationships, comprehensive training and licensing exam support prepare you for advancement into senior sales or leadership roles.
Building a career in underwriting
Account Executive Director Cory Anckner leads general liability for National Accounts at Travelers. Hear his insights on managing complex client relationships, collaborating across departments and building a successful career in this specialized segment.
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