Lisa Kopitzke values the skills and experiences she gained in the military and the meaningful career she’s built at Travelers. As a U.S. Army Medic, she sharpened her courage, resilience, and discipline — strengths that have guided her through 15 years at Travelers. Now a Lead at the Advanced Analytics Information Technology Center of Excellence, Lisa is proof that the skills gained in the military can translate into a thriving career in insurance.

As an Army Medic, Lisa was stationed in Augsburg, Germany and Fort Hood, Texas. In Germany, Lisa said she was privileged to help soldiers, their families and military retirees at a local medical clinic. Her time as a medic not only gave her technical skills but also shaped her mindset, which carries into her work today.

“In the active military, I was in the medical field. And there isn’t a day at Travelers that goes by that I don’t draw upon that skill set of helping others and growing in my servant leadership skills,” she said.

Throughout her career at Travelers, she has held several key positions, including Sr. Architect and Risk and Security Officer. She also serves on the Technology and Analytics Training Advisory Board. In her current role as Director of the Advanced Analytics Information Technology Center of Excellence, Lisa leads multiple employee working groups focused on enhancing the value of software and strengthening support within the analytics community. She attributes “connecting with such great colleagues” as something she likes best about working at Travelers.

Lisa’s servant leadership was also evident when she provided assistance to hurricane victims in 2017. Team Rubicon was seeking veterans, medical personnel and civilians to provide boots-on-the-ground support, and she was prepared to answer the call. Since that experience, Lisa has continued to volunteer with various youth organizations in the community, such as scouting, coding, and robotics programs.

Throughout her experience at Travelers, Lisa has found her own support through the Military/Veterans & Allies Diversity Network (MVADN). Through this diversity network, our military professionals and allies can connect, celebrate service, share insights on transitioning to civilian roles and support those navigating deployments. “I’m also proud to be a member of our MVADN and can feel the immense backing of such a large, caring community.”

Lisa’s military experience, volunteer efforts and work at Travelers show that military veterans can build meaningful careers in insurance. “As a large company, Travelers excels in guiding with warmth, leading with respect, and cultivating a culture of thoughtful collaboration. It’s a place to thrive.”

Fifteen years ago, when Lisa came to Travelers she said, she was “thrilled to be recruited by such a supportive team that acknowledges the discipline and focus that she cultivated in the military.”

With her experience in mind, she offers this advice to anyone in the military considering a transition to Travelers or the civilian workforce: “People are people wherever you go. The main difference is in how we communicate and what we expect from others. Be adaptable and you’ll find your footing.”