IT Risk Director
Job ID: R-36025
Job Category: Technology,
Location: Hartford, CT
Additional Locations: Saint Paul, MN;
Workplace Arrangement: Hybrid
Posted Date: April 29, 2024
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Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$123,800.00 – $204,300.00
Target Openings
1
What Is the Opportunity?
Under limited supervision, this position is responsible for leading efforts associated with identifying and assessing risk and establishing mitigation strategies within a business and across the enterprise for those risks. The position requires an enterprise focus on risk issues, partnering and maintaining strong working relationship with key constituents (i.e.; IT risk management, security, business continuity, enterprise risk management, corporate audit, compliance, business continuity, and information systems security) while leading efforts to drive solutions that mitigate risk. The IT Risk Director will work with the top leader of IT Risk Management, Business Continuity, and organizational CIO(s) to set the vision, direction, and practical application for the IT Risk Management program within the organization. This job may lead others
What Will You Do?
- Risk Analysis and Risk Assessments:
- Identify and lead the appropriate subject matter experts to participate in the identification and analysis of risk scenarios.
- Direct the completion of risk analysis sessions and risk assessment activity within and between the Lines of Business (LOB).
- Risk Treatment:
- Support the accountable parties in determining the appropriate treatment of identified risks and partner with LOB risk leaders to develop audit and risk mitigation plans.
- Identify and lead the determination of appropriate action plans for risk remediation.
- Communicate risks and risk remediation and facilitate the acceptance of risk aligned with Travelers risk appetite.
- Control Creation, Optimization and Monitoring:
- Inventory, assess significance, assign accountability, and lead the development of appropriate monitoring for the LOB control environment.
- IT Process, Risk and Control (PRC) Framework:
- Partner with assigned LOB risk managers to ensure alignment and support the LOB in understanding and applying the IT Process, Risk and Control (PRC) framework.
- Align IT Risk Management (ITRM) activity with the IT PRC framework.
- Gain an understanding of how the LOB controls map to the IT PRC framework and gaps in risk and control coverage.
- Metrics & Reporting:
- Partner with the LOB in identifying and obtaining the data required for consolidated metrics and reporting.
- Develop and lead efforts for creation and support of LOB specific reporting dashboards and metrics that are external to the risk management tool.
- Technology Enablement:
- Support the LOB end users in understanding the risk management tool and how to leverage its capabilities.
- Identify additional LOB ITRM processes or specific requirements that can be operationalized through the risk management tool and leading efforts associated with bringing these efficiencies into fruition.
- Champion the use of the risk management tool to support the ITRM activity completed by the LOB.
- IT Risk Management Training:
- Lead the development of training methodologies that support the education and awareness of LOB personnel across ITRM principles, concepts and methodologies.
- Attend and at times lead ITRM training sessions.
- Governance, Policies and Procedures:
- Lead enterprise-wide strategy development initiatives for communication, education and awareness of key IT Risk Management initiatives.
- Coordinate feedback to IT Risk Management and IT Risk Management Council.
- Lead change management efforts in supporting the LOBs understanding and applying policies, standards and procedures across the IT environment.
- Support the LOB in understanding the ITRM taxonomy and ITRM processes.
- Leadership in the IT Risk Management council.
- Lead efforts for audit planning and tracking, business continuity and records retention.
- Other:
- Serve as primary point for all risks programs (e.g., IT Risk, Corporate Audit, Compliance, Business Continuity, IS Security).
- May take on additional significant significant line of business specific risk related duties.
- Must provide innovative, enterprise-scope risk management solutions.
- Other duties as assigned.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Eight years of experience in Risk Management or related fields such as Audit, IT Security, or Business Continuity preferred.
- Bachelors degree in Technology or a related field preferred.
- One year of experience leading technical teams preferred.
- Technical Knowledge – Advanced:
- Technical expertise to understand detailed issues around business continuity, security, and overall risk in IT.
- Able to have enough expertise to drive a solution and solve issues, addressing risk.
- Business Knowledge & Partnership – Advanced:
- Creates an atmosphere where business partner’s issues are dealt with professionally, and in a timely manner.
- Suggests solutions and drive results that make sense and improve the performance of the assigned systems.
- Ensures customer’s perspective is understood to optimize system(s) support of the business goals.
- Communicates openly and effectively in a manner consistent with the audience.
- Recognizes the importance of superior quality in providing a competitive edge.
- Ensures that reports are precise, timely and accurate.
- Problem Solving & Decision Making – Advanced:
- Demonstrates exceptional analytical and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be further manipulated.
- Once decisions are made, is able to develop and lead the management plan and direct activities to obtain intended results.
- Breaks a problem down to manageable pieces and implements effective, timely solutions.
- Takes input from several sources, decides if all the information needed is available and moves to a decision.
- Openly and directly confronts conflict until resolved.
- This role requires strong judgment, reasoning and organizational savvy.
- Team Orientation – Advanced:
- Maintains effective partnerships across the organization and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.
- Balances team and individual responsibilities.
- Exhibits objectivity and openness to others’ views.
- Gives and welcomes feedback.
- Puts success of team above own interest.
- Leader a distinct business unit or several smaller functions, at times with enterprise scope of responsibilities.
- Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures.
- Provides business partners and/or staff with clarification and direction before proceeding.
- This role requires expertise in lobbying, influencing without authority, and cross-enterprise integration
- Leadership – Advanced:
- Supports a distinct business unit or several smaller functions.
- Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures.
- Results are reviewed with next level manager for clarification and direction before proceeding.
- This role requires expertise in lobbying, influencing without authority, and cross-enterprise integration.
- Planning and Project Management – Advanced:
- Identifies those unit tasks that are most important and maintains a clear sense of priorities and the larger picture.
- Anticipates and effectively responds to changes in workload and resources.
- B.S. in IT related discipline or similar degree preferable.
- Experience with leading change management, risk mitigation and/or large scale IT implementations preferable.
- CRISC designation preferred or attained within 2 years.
What is a Must Have?
- Five years of Technology experience required.
- One year of experience with leading change management, risk mitigation and/or large scale IT implementations required.
What Is in It for You?
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Careers at Travelers
When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger. It also means being part of a team comprised of 30,000 + talented and passionate people that are evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.
$24 Million donated to the communities where we live and work globally in 2023 $900,000 raised by employees through our Community Connections Campaign in 2023
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