Entries by ajoanis

A Commitment to Customer Service: Spotlight on Travelers In-Synch Award Winners

Travelers is dedicated to delivering top-tier service to customers and agents. Through the In-Synch Service Award program, launched in 2006, we honor the efforts of Claim, Billing, Customer Service, Premium Audit, and Underwriting professionals who go above and beyond. In 2023, more than 100 U.S. and Canadian employees were recognized for their commitment. Read on to hear from three of those winners.

My Travelers Journey – Sarah Haugaard

Sarah Haugaard, Sr. Director of Business Process Management on the Enterprise Operations Effectiveness (EOE) team, never imagined herself in an insurance career, but has found opportunities to learn and grow during her time at Travelers. Read more about her career journey on our team.

Creating Career Opportunities for Military Spouses

At Travelers, we recognize the unique skills that military spouses bring—such as problem-solving, decision-making, and empathy—qualities that are invaluable in roles involving customers and brokers.
Our latest video follows six Travelers military spouses as they share how they have found opportunity, stability, and community across the company.