Entries by ajoanis

Courage, Resilience and Discipline—Adapting to the Civilian Workforce

March 25, 2025 /in , , , , /by

Lisa Kopitzke’s experience as a U.S. Army Medic shaped the courage, resilience and discipline that have guided her 15-year career at Travelers. Now a Director at the Advanced Analytics Information Technology Center of Excellence, she leads employee groups and enhances software value. Lisa’s story shows how military skills can translate into a successful career in insurance, supported by a strong, welcoming community at Travelers.

A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees

February 24, 2025 /in , , /by

Travelers is committed to providing exceptional service to customers and agents. Since 2006, the In-Synch Service Award program has recognized outstanding professionals in Claim, Billing, Customer Service, Premium Audit, and Underwriting who go above and beyond. In 2023, more than 100 employees across the U.S. and Canada were honored for their dedication. Keep reading to hear from three of this year’s award recipients.

New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award

February 20, 2025 /in , , /by

Travelers’ AI-powered New Business Submission Automation tool, developed by Bond & Specialty Insurance and Technology employees, has transformed the submission process—cutting time from two hours to two minutes. This award-winning innovation showcases the power of collaboration, technology, and forward-thinking solutions in the insurance industry.

Steve Shiring’s Journey: From the Military to an Insurance Career at Travelers

February 13, 2025 /in , , , /by

U.S. Navy veteran Steve Shiring, now VP of Personal Insurance, Product Management at Travelers, shares how his military background shaped his 20-year career. From leading a submarine crew at 22 to managing nuclear weapon systems, Steve developed leadership, teamwork, and accountability skills that seamlessly transitioned to his role at Travelers. With the support of programs like the Military/Veterans and Allies Diversity Network, Steve exemplifies how veterans can build impactful careers in insurance. Learn how Travelers values and supports military talent.

My Travelers Journey: Viktor Shcheglov

February 3, 2025 /in , , /by

Viktor Shcheglov’s drive and talent led him from a college internship to a software engineering role at Travelers. He excelled early, earning recognition in an innovation sprint and joining the Engineering Development Program. Now a Software Engineer 1, he continues to grow his leadership skills while contributing to key risk model initiatives. Read more about his journey.

Building Community Across Canada

January 27, 2025 /in /by

A key part of our Travelers Promise is taking care of the communities in which we live and work. Each year, Travelers Canada partners with Habitat for Humanity to bring this Promise to life, providing colleagues with the opportunity to participate in “build days” across the country.
In 2024, more than 90 employees took part in eight builds across six cities in Canada. Here’s a look back at what our teams accomplished in 2024.

Guiding Careers, Building Connections: Hina Bennett’s Story of Mentorship

January 16, 2025 /in , , , , /by

Since 2010, Travelers has partnered with American Corporate Partners (ACP) to help post-9/11 veterans and military spouses transition to civilian careers. Through one-on-one mentoring and career advice, this partnership has supported over 900 impactful mentorships. Hina Bennett, AVP of Business Transformation at Travelers, is one of the mentors driving change. She oversees transformation projects while coaching veterans to achieve career success. Learn how Travelers and ACP empower veterans to build meaningful careers.